Effective date: November 12, 2026
1. About these terms
These Terms and Conditions apply to this website and to all quotations, orders, payments, deliveries and installations made with AMB FURNITURE TRADING (“AMB Furniture Trading”, “we”, “us”), a business registered with the Department of Trade and Industry under Business Name No. 6613255, with business address at Blk 50, Lot 11 Ph 60, Gaya-Gaya, Towerville, 3023 City of San Jose Del Monte, Bulacan, Philippines.
By using this website, requesting a quotation, or placing an order, you (“you”, “the client”) agree to these terms. If a signed quotation contains different terms for a specific order, the signed quotation applies to that order.
2. Using this website
- Product photos, descriptions, sizes and prices on this website are for reference. Actual products may differ slightly in color, finish or detail.
- We try to keep information accurate and up to date, but errors can happen. If a price or description is wrong, we will tell you before you pay and you may cancel without charge.
- Sending a list through our website cart or Facebook Messenger is a request, not a confirmed order. An order is confirmed only after you approve a written quotation and pay the down payment.
- If you create an account on this website, keep your login details private. You are responsible for activity under your account.
- All content on this website, including text, photos and the AMB logo, belongs to AMB Furniture Trading or is used with permission. Do not copy it for commercial use without our written consent.
3. Quotations and prices
- Prices shown on this website are indicative and may change without notice. Your final price is the one stated in your written quotation.
- A quotation is valid for 15 calendar days from the date it is issued. After that, prices may change.
- Each quotation states whether prices are VAT-inclusive or VAT-exclusive. Applicable taxes, government fees and statutory charges are handled according to prevailing regulations.
- Delivery, hauling, parking, permit, provincial or special handling costs that are not included in the quotation will be charged separately, and we will tell you about them in advance.
4. Orders and payment
- A minimum 50% down payment is required to confirm an order and start production or preparation.
- The remaining 50% balance is settled before delivery or installation, unless we agree otherwise in writing.
- We accept bank transfer, QR Ph, e-wallets (GCash, Maya, GrabPay, ShopeePay) and credit or debit cards (Visa, Mastercard). Online payments are processed by our payment provider, PayMongo. We do not receive or store your full card or e-wallet credentials.
- We issue a BIR-registered sales invoice for every sale.
- Payment of the down payment, signing of the quotation, issuance of a purchase order, or written confirmation by the client means you accept these terms.
5. Order confirmation and lead time
- Production starts only after we receive the down payment and your written approval of the quotation, specifications, drawings or layout, colors and materials.
- On-hand items are usually ready for delivery within 3–5 working days.
- Made-to-order and customized items take about 15–30 working days, depending on quantity, design, materials and complexity. Indent (imported) items may take longer; your quotation will state the expected lead time.
- Lead time starts when we receive the down payment and final approval of all specifications.
6. Customized items and measurements
- Customized furniture is made according to the approved dimensions, design, finish, color and specifications.
- Once production has started, changes may have additional charges and may affect the delivery schedule.
- Final dimensions are based on approved plans or actual site measurements. We are not liable for discrepancies caused by measurements or information provided solely by the client without an actual site inspection.
7. Delivery and installation
- We deliver and install according to the agreed schedule and project location.
- The client must make sure the delivery and installation area is accessible, cleared, safe and ready on the scheduled date. Delays caused by site conditions may lead to rescheduling and additional charges.
8. Inspection and product appearance
- The client or an authorized representative should inspect the items upon delivery and installation. Report any visible damage, missing items or discrepancies right away so they can be documented on the delivery receipt.
- Minor variations in wood grain, texture, color, fabric, laminate, paint finish and other materials can occur because of manufacturing processes, lighting, or differences between samples and actual materials. These are not considered defects.
9. Warranty
AMB Furniture Trading provides a Lifetime Service Warranty covering service assistance and assessment for furniture we supply. This does not mean lifetime free replacement of parts or materials. Replacement parts, consumables, transportation and labor may be charged, especially for damage caused by misuse, accidents, normal wear and tear, water damage, improper handling or unauthorized modifications.
This warranty is in addition to, and does not limit, your rights under the Consumer Act of the Philippines (Republic Act No. 7394) for defective products.
10. Cancellation, returns and refunds
- Confirmed customized orders cannot be cancelled or refunded once production has started.
- If you cancel before production starts, we refund your down payment less documented costs already incurred, such as design work or material reservation.
- Returns, replacements and refunds for defective, damaged or wrong items are handled under our Return and Refund Policy.
11. Changes and additional work
Any additional item, modification, quantity adjustment, relocation, or work outside the approved quotation is treated as a variation order. We will quote it separately and bill it only after you approve it.
12. Ownership of goods
Ownership of the products remains with AMB Furniture Trading until full payment is received, subject to applicable law.
13. Force majeure and liability
- We are not liable for delays caused by events beyond our reasonable control, such as natural disasters, severe weather, transportation disruptions, supplier delays, government restrictions or strikes. We will inform you and agree on a new schedule.
- Except where the law does not allow it, our total liability for any order is limited to the amount you paid for that order. Nothing in these terms removes rights you have under Philippine consumer protection laws.
14. Disputes and governing law
If you have a complaint, please follow our Dispute Resolution Policy so we can resolve it quickly. These terms are governed by the laws of the Republic of the Philippines. Any court action shall be filed in the proper courts of the Province of Bulacan, without prejudice to remedies available to consumers before the Department of Trade and Industry.
How we handle your personal information is explained in our Privacy Policy.
15. Changes to these terms
We may update these terms from time to time. The updated version takes effect when posted on this page, with a new effective date. Orders already confirmed follow the terms that applied when they were confirmed.
16. Contact us
AMB FURNITURE TRADING
Blk 50, Lot 11 Ph 60, Gaya-Gaya, Towerville, 3023 City of San Jose Del Monte, Bulacan, Philippines
Email: info.ambfurnituretrading@gmail.com
Phone: 0999 513 2681 · 0965 849 5503